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Privacy Policy

Privacy

Last updated: March 2024

We respect the privacy of every person who visits or registers with our site at dante-books.com and we are committed to ensuring a safe online experience. It is in our legitimate interest to use your personal information in such a way to ensure that we provide the very best products and services to our customers.

Purpose of the Policy

This privacy policy explains our approach to any personal information that we might collect from you or which we have obtained about you from a third party and the purposes for which we process your personal information. This Privacy Policy also sets out your rights in respect of our processing of your personal information.

This Privacy Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete, update, transfer it and/or provide you with access to it.

This Privacy Policy is intended to assist you in making informed decisions when using the site and our Services. Please take a moment to read and understand it.

Please also note that this Privacy Policy only applies to the use of your personal information obtained by us, it does not apply to your personal information collected during your communications with third parties.

If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by email or in writing.

We may collect the following types of personal data from you, all depending on how you interact with us:

  • name and contact information (such as email address, postal address and telephone number)
  • order and payment information
  • Dante Books online account username/display name and password
  • requests, reviews and opinions
  • any other personal data you may submit to us.

Our primary goals in collecting personal information from you are to:

  • verify your identity
  • help us improve our products and services
  • carry out requests made by you on our site
  • investigate or settle inquiries or disputes
  • comply with any applicable law, judicial process, or regulatory requirements
  • enforce our agreements with you
  • provide support for the provision of our services
  • any other use as required and/or permitted by law.

In particular, we use your personal information for the following purposes: 

Fulfilment of Orders

We collect and maintain personal information that you voluntarily submit to us during your use of the site.

We use the contact and payment details you have provided to us so that we can fulfil the supply of products and services you have ordered from our site. This includes your purchase of products and the processing of returns and refunds.

We may share your personal information with the following categories of third parties:

  • To verify card payments and process refunds - credit card companies and other payment providers
  • To deliver products and process returns - delivery and courier companies 

Customer Analysis

Where you have given your consent (where lawfully required), we use cookies, log files and other similar technologies to collect personal information from the computer or mobile hardware and software you use to access the site. This includes the following:

  • an IP address to monitor site traffic and volume;
  • a session ID to track usage statistics on our site;

In some of our e-mail messages, we might use a click-through URL linked to websites administered by us (or on our behalf) and/or to third-party websites (including certain event partner website). If you decide to click through to the relevant URL, we or the relevant third-party website operator (as applicable) may through the use of a Cookie track click-through data to assist in determining interest in particular topics and measure the effectiveness of these communications. Please note that to the extent that you click through to a third-party website, use of your data by the relevant third-party will be subject to their own rules and policies.

Please see our Cookie Policy for further information. 

Marketing

We might use information that we observe about you from your interactions with our site and our email communications to you to send you marketing communications by email, where you have consented to receive such marketing communications. We will only send you marketing communications via email where you have consented to receive such marketing communications. 

Legal Compliance

We may use your personal information to comply with our legal obligations and/or to enforce our legal rights. We may also share your personal information with professional advisers such as lawyers and accountants and/or governmental or regulatory authorities. It is our legal obligation to use your personal information to comply with any legal obligations imposed upon us. If no such legal obligation exists, we may use your personal information in connection with a business transition, to enforce our legal rights, or to protect the rights of others if it is in our legitimate interest to do so. Where we do share your personal information, and there is no legal obligation on us to do so, we will always obtain your consent. You can normally provide such consent at the time we collect your personal information following the instructions provided.

Our site may contain links to third party website and services. Please remember that when you use a link to go from our site to another website or you request a service from a third party, this Privacy Policy does not apply to any interaction you have with the third party or their website.

We will keep your personal information for the purposes set out in this Privacy Policy and in accordance with the law and relevant regulations. We will never retain your personal information for longer than is necessary.

We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration. 

Your Right of Access

If you ask us, we will confirm whether we are processing your personal information and, if so, provide you with a copy of that personal information. If you require additional copies, we may need to charge a reasonable fee. 

Your Right to Rectification

If the personal information we hold about you is inaccurate or incomplete, you are entitled to have it rectified. If we have shared your personal information with others, we will let them know about the rectification where possible. If you ask us, where it is possible and lawful for us to do so, we will also tell you with whom we have shared your personal information so that you can contact them directly. 

Your Right to Erasure

You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If we have shared your personal information with others, we will let them know about the erasure where possible. If you ask us, and where it is possible and lawful for us to do so, we will also tell you with whom we have shared your personal information so that you can contact them directly. 

Your Right to Object

You can ask us to stop processing your personal information, and we will do so unless we can demonstrate compelling legal grounds for any continued processing. 

Your Right to Withdraw Consent

If we rely on your consent as our legal basis for processing your personal information, you have the right to withdraw that consent at any time. 

Changes to this Policy

We may update this Privacy Policy from time to time to reflect any changes in the way we use your personal information. We may also make changes as required by changes in applicable law or regulatory requirements. We will notify you by e-mail of any significant changes. However, we encourage you to review this Privacy Policy periodically in order to stay informed of how we use your personal information.

 

Photo courtesy of Matthew Henry

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